Error "The BlackBerry Enterprise Server was unable to process the message"

Kategorie: Blackberry; Domino Server; Server; Mail

Problem: The User get's this warning message on the handheld in new Mails

You can Search http://www.blackberry.com/support for some reasons for this and a solution.

The most reasonable Solution:
The Mailbox quota is reached on the lotus domino server. Raise the quota with the domino administrator client the problem is solved


Tip:
For better monitoring of this issue create an event handler in the events4.nsf database (Monitoring Configuration) on the domino server.

This Event Handler should watch the text "database would exceed its disk quota" in the log.nsf




You can mail the warning to the blackberry server or lotus domino admins